EQUIPMENT MANAGEMENT

EASILY TRACK AND MAINTAIN CUSTOMER EQUIPMENT WHILE STREAMLINING SERVICE CONTRACTS AND WARRANTY MANAGEMENT

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Overview

Simplify maintenance for customer-owned equipment. Track service histories, warranties and contracts while integrating with other Acumatica tools for efficient scheduling and repairs.

Technicians gain mobile access to equipment data, ensuring faster service, accurate billing and optimized maintenance schedules, reducing downtime and improving resource use and profitability.

Equipment Management Features of Acumatica Cloud ERP Include:

Repair scheduling
Component handling
Warranty tracking
Preventative maintenance contracts
Side panels

Standardized billing contracts
Mobile app
Multi-language and localization
Enterprise-wide integration

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EQUIPMENT MAINTENANCE INVENTORY

Track all customer equipment by make and model, including warranties, serial numbers, vendors and installation details.

WARRANTY
TRACKING

Monitor warranty classes by equipment model to avoid charging customer for covered parts and labor.

PREVENTATIVE MAINTENANCE SCHEDULES

Define schedules for maintenance service orders and link them to recurring maintenance schedules or contracts.

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ACCESS FROM ANYWHERE

Access and update appointments, equipment items and routes anytime, anywhere, on any device using the mobile app.

Having Acumatica Manufacturing Edition and Scanco integrated allows us to manage all our inventory from a single location. We can easily look it up in the system and have confidence that it’s accurate.

Chad Threadwell

Vice President of Operations, FSC Lighting

We looked around for quite a while for what we wanted—an ERP that could integrate with a POS and our website and one that would only cost a couple hundred thousand. Everyone told us that it didn’t exist, that it would cost $5 million. ‘In your price range,’ they said, ‘there are no integrated systems.

Bram Kleppner

CEO, Danforth Pewter

Acumatica gives me very timely information to make better business decisions. I have better information in terms of profitability by location, by customer and by product. Access to that data helps me target growth. We didn’t have that kind of data before.

Glenn Pearson