Field Service Management

OPTIMIZE SCHEDULING, EMPOWER FIELD TEAMS AND DRIVE REVENUE WITH REAL-TIME VISIBILITY

Powered by Acumatica. Provided by 3Value.

Overview

The Field Service Management application helps businesses, distributors, construction firms and manufacturers with the tools to manage contracts, schedule appointments and stay connected. From deliveries to remote service calls, your teams stay organized and productive anywhere.

Dispatch the right people at the right time and track every job with real-time field data. With seamless integration to inventory, purchasing and projects, your service operations gain the visibility and control to streamline operations and grow faster.

The Field Service Management Features of Acumatica Cloud ERP Include:

Appointment scheduling
Inventory planning
Resource tracking on maps
Mobile app
Self-service portal

Calendar boards
Equipment management
Warranty management
Flexible billing
Enterprise-wide integration

View Product Sheet

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IMPROVE
MOBILITY

Equip technicians with GPS, e-signatures, expense capture, voice notes, image uploads and appointment details.

MANAGE
CONTRACTS

Manage contracts for sale and service, maintenance repair and recurring maintenance scenarios.

PLAN
INVENTORY

Track inventory in warehouses and vehicles while using replenishment tools and POs to ensure availability.

SCHEDULE
APPOINTMENTS

Assign technicians by availability, location, skills, licenses or service area.

Having Acumatica Manufacturing Edition and Scanco integrated allows us to manage all our inventory from a single location. We can easily look it up in the system and have confidence that it’s accurate.

Chad Threadwell

Vice President of Operations, FSC Lighting

We looked around for quite a while for what we wanted—an ERP that could integrate with a POS and our website and one that would only cost a couple hundred thousand. Everyone told us that it didn’t exist, that it would cost $5 million. ‘In your price range,’ they said, ‘there are no integrated systems.

Bram Kleppner

CEO, Danforth Pewter

Acumatica gives me very timely information to make better business decisions. I have better information in terms of profitability by location, by customer and by product. Access to that data helps me target growth. We didn’t have that kind of data before.